Saved by the Dress Reviews

I've purchased a few things from here and they were great. Recently, the product quality has gone down significantly. I purchased a dress for a wedding that looked great online. When I received it the dress was see-through and there was a hole in it! Poor quality! I sent an email and the customer service rep said they don't accept clothes back with holes and they only give gift cards. I specifically stated that I was highly disappointed with the quality and was not satisfied. I wrote a review for the dress and they never posted it. Only positive reviews are posted. Not negative, so you are not getting a correct view of what the quality of the clothes actually are. Spend your money elsewhere.

Buying online should be easier mainly clothes because you don't know how they are going to fit - first time that I buy - never buying anymore - dress did not fit well, I paid to send the dress back (ok), they never returned my money - they provide store credit -
Buy from websites where you have the flexibility to do such a thing. Here, they will keep your money.

Don't order from here. One they only leave postive reviews up and not negative so you can't really get a true idea before you order. Also customer service isn't the best. They will not let you return items. Only for store credit and if you don't like anything you're out of luck than.

I received a poor quality dress, asked for a refund and was told I would ONLY receive in store credit. Their return policy isn't widely posted across their page. Their page states they accept returns but doesn't specify that you will only receive in store credit until you dig. Also you're responsible for paying shipping. I paid $8 shipping to have the dress shipped to me, and I would have had to pay $20 in shipping to send it back to them. That's $30 in shipping, HALF of what I bought the dress for all for in store credit to buy another poor quality dress. I would not recommend using this company.

This is horrible! I've never heard of a store that didn't refund your money! I would have not wasted my time. I know now and will spread the word about this place.
Avoid! Avoid! Avoid!

I ordered a really cute dress from Saved by the dress for my birthday in April. I have had no problem with shipping carriers delivering to my house. It was suppose to be delivered the day before my birthday, which I was super excited! I looked everywhere! It was nowhere to be found. I have sent multiple emails regarding a claim to be filed. I was told that they wont be able to help with the "Lost" Package, which i totally get. But Going back and forth between them and fedex was a HUGE headache. I cant be given any information as the "buyer" only the "seller" can handle the claim. I called fedex one more time, just to understand what's going on with the claim since it's been about two months. Well... comes to find out Fedex had sent a credit to Saved by the dress and they are refusing to refund me for my birthday present I bought myself that I never got. It's a shame to have cute clothes but crappy policies. I will never shop here and would never recommend anyone to shop here.

I bought 2 dresses and a shirt from this website. I returned the dresses because the quality was not even close to what I expected and not true in size. I have returned with the tags on and not been used. I asked for refund which that's the choice you can have with your money! But they give me a GIFT CARD. Which part of "I don't like your product's quality" they didn't understand?! I don't recommend their product or customer service.

I order 4 dress small size and it won't feet. I return they charge me $20 which is not right. Not worth it to buy online socially saved by dress.

+2-3 day shipping is AWESOME!
+both dresses are gorgeous!
Definitely will recommend to my friends and will be shopping more soon!

+2-3 day shipping is AWESOME!
+both dresses are gorgeous!
Definitely will recommend to my friends and will be shopping more soon!

I bought what I thought was a TEAL romper. I received an OLIVE imposture. When I emailed about it, I was told by customer service, they say in the fine print they use filters, so I should just accept it. How can anyone know what they are getting if they are advertising a false color?! And I can't even return for store credit because of a coupon code. So I have a $60 drab, Olive romper. They lost a long time customer.

I ordered a size large as my boobs are on the bigger size. According to their size chart chest measurements, I should be a medium. My chest size is 36. I went up to a large and the garment is still too small for the girls. I emailed the company and their response was I should have measured myself. I stated in my email what my chest size was, what their chest size was for the product but it is still somehow my fault. I have ordered 4 dresses from this site, all have the same problem fitting the girls. I am having to pay to return all these dresses with only store credit back. I would not recommend using this site unless you have a model size body that fits into everything perfectly.

I was looking for a dress and thought I found one here. The dress arrived and was different than what the picture showed. I did not realize that they have a terrible returns policy. I had to get a label for the return and pay for it out of pocket. I tracked it because they already state that they take no repsonsibility if there is no tracking information. I received an email stating that they will not return my money but give me a gift card. I explained that I did not trust their website because the dress looked different and I wanted my money returned. They refused to do so. Please be advised, there returns suck, that the dresses are cheap and scratches, and their customer service is ridiculous. WASTE OF MONEY AND TIME! As an update they continue after months of fighting to return my money. PLEASE STAY AWAY FROM THIS WEBSITE!

No issues, shipped quickly, dress was as shown (ordered a dress for a Mardi Gras ball) My friend was so impressed she ordered one as well from the site and had no problems either. We were both pleasantly surprised!!

No issues, shipped quickly, dress was as shown (ordered a dress for a Mardi Gras ball) My friend was so impressed she ordered one as well from the site and had no problems either. We were both pleasantly surprised!!